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Privacy Policy – How We Handle Your Account Information

We built 918king88 to deliver live tables, slot rooms and sportsbook markets with Touch 'n Go, GrabPay, Boost dan FPX for Malaysia, and we handle your account data…

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918king88 Privacy Policy – How We Handle Your Account Information
POLICY CONTACT

Reach Us for Data Requests or Questions

If you want to review the information we hold about your account, request a correction, or ask how long a particular record is kept, our support…

Account Dashboard Ticket Open your account dashboard and navigate to the support section.
Privacy Team Email Send your question or request directly to our privacy email address.
Live Chat During Support Hours Launch the live chat window from any page on the site during our published…
DATA HANDLING PRACTICES

How We Protect and Manage Your Information

From the moment you register with Touch 'n Go, GrabPay, Boost or FPX, your account data moves through systems designed to limit access and keep records accurate.

Data We Collect at Registration

When you open an account, we ask for your email, mobile number, and a password. During your first deposit via Touch 'n Go, GrabPay, Boost or FPX, we record the payment identifier returned by the rail so future deposits clear faster. We also log your device type and IP address to detect duplicate accounts and block access from restricted regions.

Cookies and Session Management

We issue a session cookie when you log in; it holds an encrypted token that identifies your account and expires when you close the browser or after two hours of inactivity. A separate preference cookie remembers your language and layout choices for thirty days. No third-party advertising cookies are set by our domain.

Account Security Measures

Your password is hashed using a one-way algorithm; we cannot retrieve it, only reset it. Two-factor codes sent to your mobile number are valid for five minutes. Login attempts from a new device trigger an email notification, and three failed password attempts in ten minutes lock the account for one hour to prevent brute-force attacks.

Transaction and Game Logs

Every deposit, withdrawal, and game round generates a timestamped log entry. Deposit and withdrawal records include the payment method, amount, and transaction ID returned by Touch 'n Go, GrabPay, Boost or FPX. Game logs show the title, stake, payout, and round identifier. These logs reconcile your wallet balance and support dispute investigations; they are not sold or shared with marketing platforms.

Retention Periods and Deletion

Account profile data is kept as long as your account remains active. After you close an account, transaction logs are retained for seven years to meet audit and tax requirements, then deleted. Session cookies expire automatically; preference cookies are removed if you clear browser data. You can request early deletion of non-regulatory data by contacting our privacy team.

Your Rights to Access and Correct

You have the right to request a copy of your account data, ask us to correct an error, or withdraw consent for marketing emails. Submit your request through the account dashboard, privacy email, or live chat. We verify your identity using your registered contact details and deliver the information or make the correction within the timeframe required by local law.

Privacy Policy FAQ – Your Questions Answered

Below are the questions we hear most often about how 918king88 collects, stores, and shares account data. If your question is not listed, open a support ticket or send an email to our privacy team and we will reply with a direct answer.

We collect your email address, mobile number, password, and the payment identifier returned by Touch 'n Go, GrabPay, Boost or FPX during your first deposit. We also log your device type and IP address to verify account ownership and comply with regional access rules.

A session cookie holds an encrypted token that identifies your account; it expires when you close the browser or after two hours of inactivity. A preference cookie stores your language and layout choices for thirty days. We do not use third-party advertising cookies on our domain.

Deposit and withdrawal logs are retained for seven years after you close your account to meet audit and tax obligations. Game round logs follow the same schedule. Once the retention period ends, the records are deleted from our systems unless a legal hold requires us to keep them longer.

Yes. Submit a data-access request through your account dashboard, our privacy email, or live chat. We verify your identity using your registered contact details and deliver a copy of your profile, transaction history, and game logs within the timeframe set by local requirements.

We share payment identifiers with Touch 'n Go, GrabPay, Boost and FPX to process deposits and withdrawals. Game studios receive only a session token and your chosen stake; they do not see your email or mobile number. We never sell account data to advertising platforms or marketing brokers.

Open your account dashboard and navigate to the profile section to update your email or mobile number yourself. For corrections that require verification, such as changing a registered payment method, submit a ticket or email our privacy team with the correct details and proof of identity.

Reach our privacy team by opening a support ticket in your account dashboard, sending an email to the privacy address listed in the contact section, or launching the live chat window during support hours. Describe your question and we will reply with a specific answer or the next steps within one business day.